Corporate
Insight: 'Make Britain more equal - let workers learn'
Insight: Tuition fees not an issue as desire to attend university remains high
Recent YouGov research has found that the desire of young people to attend university is not on the wane, as recent high profile media coverage would suggest, with 80% of 16-18 year olds still wanting to study at university.
Learning Awards 2012: A quick round-up
Companies eyeing the Cloud to improve business intelligence efforts
One in three organisations will move to the Cloud to enhance their business intelligence capabilities in the next 12 months, analyst Gartner has said.
Satmetrix marries NPS with sentiment for new social media measurement tool
Satmetrix has launched a range of new tools that it says make business sense of social media content and will change the way businesses measure and use social media.
Social search and the customer experience: The perfect match?
Colin Shaw and Eleanor Cheatham explain why social search will take hold and rapidly redefine the nature of marketing, ecommerce and the digital customer experience.
Insight: Higher apprenticeships will draw new talent into financial services
News: Hayes launches independent review of professionalism in the FE and skills sector
He confirmed that the review will be chaired by Lord Lingfield, working with an expert panel led by David Sherlock CBE, former head of the Adult Learning Inspectorate. Mr Hayes said:
News: Work Experience Awards shortlist announced
Salesforce.com makes analytics u-turn after customer pressure
Salesforce.com is to include analytics functionality in some versions of its CRM software after bowing to customer pressure and performing a u-turn on its pricing strategy.
Etailers urged to cater for the big spending silver surfers
Online retailers that neglect the needs of older shoppers could be missing a trick, as new research shows that silver surfers are the UK’s biggest online shoppers.
Customer journey mapping vs process design: Do you know the difference?
Why are customer journey mapping and process design so important to the customer experience - and how do they differ? Andy Green explains.
Customer satisfaction with mcommerce on the up
Customer satisfaction with mobile shopping is on the rise as the number of UK shoppers using their mobile devices to make purchases explodes, a new study has found.
Oracle reveals RightNow "road map" to revitalise CRM
With the RightNow deal now closed, Oracle has become somewhat chattier about its intentions for the Cloud CRM firm.
Insight: 'Trades require more - not less - recognition'
Insight: Apprenticeships must provide more value for money
Video: Elearning - making the most of innovation? pt1
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Learning Technologies 2012: What did I miss?
Paid search to account for half of online advertising expenditure in 2012
Advertisers who choose paid search are likely to see a better return on their investment this year, a new report suggests.

